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> I read it top-to-bottom out loud for Doug, John, and John’s son. None of us were happy — we were embarrassed by what had happened — but we declared it true and accurate.

I'm so jealous. I've written postmortems for major incidents at a previous job: a few hours to write, a week of bikeshedding by marketing and communication and tech writers and ... over any single detail in my writing. Sanitizing (hide a part), simplifying (our customers are too dumb to understand), etc, so that the final writing was "true" in the sense that it "was not false", but definitely not what I would call "true and accurate" as an engineer.





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