I wonder if that's got lost in translation somewhere. I can understand not having on-call operations teams (an anti-pattern) but not having anyone on call at any time seems unlikely. Unless they mean to say its part of all devs job expectations and not a paid extra.
I don't want to imply Bending Spoons is this awesome, as I know nothing much about them (except that they named their company after a weird scam, lol), but there's a pretty reasonable principle that might apply here:
If our service goes down for any reason, uh... wait until Monday afternoon, then try again. (Sorry!)
Considering AOL's business model was to keep old folks paying for dialup, and once they moved off of dialup continue paying for access to the AOL portal, a good chunk of their user base may already be dead and still being billed.
>but not having anyone on call at any time seems unlikely.
Bending Spoons is Milan based and most of Europe has very strong right-to-disconnect laws. It's not really uncommon here to not have anyone on call unless you're some big multinational.
All companies I've worked at had (paid) on-call set up. The right to disconnect isn't incompatible with business needs and the law contemplates it. Also, nurses and doctors do it too.