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I get so many support requests of "I clicked on a link and then I was logged-out".

They weren't logged-out, they just didn't notice that the link was opened in the wrong browser. Doesn't help that most browsers kind of all look the same.



Thank God for remote desktop access software. My dad's story of the issue is always 100 percent useless. :)


Honestly, for a non-techie I think the "I was logged out" is totally reasonable. I'd bet that a majority of Internet users aren't going to recognize that the UI has changed, especially when they're focused on getting some other task done.




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