Hah. We've been working on an internal project for a couple of years, with several internal projects using our API.
Yet the feedback has been almost non-existent. We just have to assume it all works as intended, but we know that's too good to be true. When we grab people they say "oh yeah, I was going to report a bug but now I can't remember" or we'll see that people just stop using it because of some game-breaking bug, which they never report. Some people even say "don't use it, it's broken" and just assume we magically know about the bugs.
The worst part is many of these projects are explicitly made to help test the API, and help improve it. Yet they don't report anything.
Yet the feedback has been almost non-existent. We just have to assume it all works as intended, but we know that's too good to be true. When we grab people they say "oh yeah, I was going to report a bug but now I can't remember" or we'll see that people just stop using it because of some game-breaking bug, which they never report. Some people even say "don't use it, it's broken" and just assume we magically know about the bugs.
The worst part is many of these projects are explicitly made to help test the API, and help improve it. Yet they don't report anything.