"Keeping people's money safe is a very real service."
Banks primary objective is not to handle transactions but to invest others money in as risky and profitable ventures as legally allowed. As such you are not their customer, you are their product, just like when you use useful free Google or Facebook products such as messaging, document editing, friend connections, search, maps etc.
There's usually one or the other in pretty much every decent sized city.
My credit union doesn't have a lot of fancy features but it has shared branching (can pull out money at other CUs), ATM access at most 7/11s, and zero cost for a basic checking account that can receive direct deposit, with an online bill pay that can even mail a physical check to whoever I want.
Even larger banks sometimes aren't publicly traded. (
Banks primary objective is not to handle transactions but to invest others money in as risky and profitable ventures as legally allowed. As such you are not their customer, you are their product, just like when you use useful free Google or Facebook products such as messaging, document editing, friend connections, search, maps etc.